Quality

Our Lady of the Angels Hospital is fully accredited by The Joint Commission.

The safety and satisfaction of our patients and our guests are a top priority. Part of Our Lady of the Angels Hospital’s continuing efforts at improving quality is participation in a national initiative for public reporting of quality measures promoted by organizations including the Centers for Medicare and Medicaid Services and The Joint Commission.

What are quality measures and why are they important?

Quality Measures, also called Core Measures, refer to specific sets of guidelines in the treatment of four of the most common and costly conditions: Acute Myocardial Infarction (Heart Attack), Heart Failure, Pneumonia, and Surgical Site Infections. These quality measures are important because research has shown that following these guidelines leads to significantly better outcomes.

What do these results mean?

Quality measures indicate how well a hospital is doing in following specific guidelines as a percentage of applicable cases, and provides a comparison to the national average.

It is important to remember that interpreting these results may be difficult since there are times when it may be best for a patient that a guideline is not specifically followed. For instance, it is recommended that aspirin be given to heart attack patients on arrival to the hospital, but some patients are allergic to aspirin.

It is also important to keep in mind that a small number of cases may distort the final results.

Are core measures the only indicator of quality care?

No. Core Measures, which show the rate at which hospitals across the nation adhere to specific guidelines, are only one of the measurements used to monitor quality. Other quality indicators include patient satisfaction, accreditation by The Joint Commission, quality awards that a hospital may have received, and physician satisfaction.

The safety and satisfaction of our patients and our guests are a top priority at Our Lady of the Angels Hospital. Our Lady of the Angels Hospital is fully accredited by The Joint Commission.